Privacy Policy
Your privacy is important to us. This policy explains how we handle your data.
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you create an account
- Delivery address and location information
- Payment information (processed securely by our payment providers)
- Order history and preferences
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmations and delivery updates via SMS and email
- Provide customer support
- Improve our services and develop new features
- Send promotional communications (with your consent)
- Prevent fraud and ensure security
3. Information Sharing
We may share your information with:
- Delivery drivers to fulfill your orders
- Payment processors to handle transactions
- Service providers who assist our operations
- Law enforcement when required by law
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.
7. SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from Stoneys Delivery including order updates, delivery notifications, and promotional offers. Message and data rates may apply. You can opt out at any time by replying STOP to any message.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: